228 Cabot Street
A successful Realtor® for over 10 years, Joy Munoz has a long history of sales to her credit. Joy always provides the highest level of service to her clients, and putting her client’s interest first is key to her strategy.
One of the North Shore's most knowledgeable Realtors®, Joy’s average days to an accepted offer for single family homes and condos sold in 2015 was just 30 days, with her average sale price to list price ratio being 100%*, evidence of her home valuation expertise (*mlspin).
Joy’s real estate experience include her Realtor® designations and certifications: SRES® (Seniors Real Estate Specialist), AWHD® (At Home with Diversity), ABR® (Accredited Buyers Representative), and the (MRP) Military Relocation Professional certification.
SRES® designees are Realtors® who have the necessary knowledge and expertise to counsel clients age 50+ through major financial and lifestyle transitions in relocating, refinancing, or selling the family home. Less than 1% of all members of the National Association of Realtors® have earned this designation.
Joy also holds the Accredited Buyer’s Representative (ABR®) designation. This designation is for real estate buyer agents who focus on working directly with buyer-clients at every stage of the home-buying process.
Additionally, Joy holds the At Home With Diversity (AHWD®) certification. This certification has provided Joy with the skills to conduct business with sensitivity to all client profiles and build a business plan to successfully serve them.
Joy is also a certified Military Relocation Professional (MRP). This certification has given Joy the experience to work with current and former military service members to find housing solutions that best suit their needs and take full advantage of military benefits and support.
A resident of Beverly, Joy is an ESL teacher to adult learners of English, a long-time supporter of Beverly Bootstraps, and is a board member for the Beverly Historical Society.
“Joy was a pleasure to work with. Not only knowledgeable and responsive but very friendly. Joy's expertise and advice in preparing my house for showings proved to be valuable in the sale. She had a way with her words and through demonstration that instantly put me at ease during a very stressful time. I would highly recommend Joy!”
"Joy Munoz kept in touch with other real estate agents who had clients that were interested in my house and kept me informed of their interest and efforts. Some of the interested clients even wrote notes about what they liked about the house when they put in their offer and she said she encouraged it and gave them to me. Joy always made herself available for extra open house showings and was creative in coming up with a couple commuter (evening) open house times. She truly represented me as my [...]
“Excellent service. Joy did a great job in guiding us through the selling process. She was also our buying agent. Always available and quickly got answers to our questions.”
“Barbara and I are grateful that you represented us in the house sale. You have been so thoughtful and empathetic with all the details of the sale. We have enjoyed getting to know you over the past few months and perhaps that is equally important as the sale itself. It’s obvious to us that you put in long hours in your profession. Thank you.”
"Joy was on top of the process from start to finish. She worked hard to get us a competitive price, attended open houses, was very familiar with the neighborhood and took care of everything up to and through the closing. She was on top of every detail, and kept us posted throughout the process. The entire LUX Realty staff was very helpful and welcoming. We felt very comfortable working with the LUX team! Joy helped us feel very comfortable through the process. We appreciated her patience, and [...]
“Joy Munoz was my agent at LUX Realty North Shore Realty. I was really impressed with the marketing. Joy had wonderful pictures taken and wrote a clear, inviting description of my condo. She held an open house and sold mine within a week! Joy made the whole selling process transparent, kept me informed at every step, and patiently answered my many questions. I have no reservations in recommending her to you as a real estate agent.” [...]
"We spent months house hunting until we found the perfect property. The market was really hot and properties were moving very quickly. Joy listened to our needs and promptly set up showings for listings we wanted to see. When we finally found the perfect property, Joy walked us through all the steps and reminded us of deadlines. Joy is the definition of professional and we cannot recommend her highly enough!" [...]
"I am from out of state, I totally trusted my friend's recommendation to select Joy Munoz as my Realtor. Joy walked us through the process, which is very different from our home state. Joy did an excellent job representing us as buyers through the closing. After the closing she has not forgotten us, really! I have never met anyone more kind and friendly. She has gone above and beyond to make my family feel welcome in this community, even after the purchase was complete. I would highly [...]
"We have worked with Joy when buying and selling our previous two properties and have always had a great experience with her, therefore choosing Joy to work with again was an easy decision. Joy is so organized and knowledgeable, rather than chasing her down to answer questions, provide documents, etc. she is usually the one keeping US on track for providing needed documents and navigating the selling and buying process. We love our new home and hope to stay here for a long time, but would not [...]
“Joy was an amazing agent to work with. She knew right away the home that would be a perfect fit for our family. She was responsive and very involved in the open house process giving us direction and asking the important questions a first homebuyer may overlook. The day to day was seamless from writing up our offers to the final purchase. She represented our family in a Professional way but stuck by us like we had known her for years. We could not have asked for a better agent or a smoother [...]